Our policies.
After you book your shoot:
You will not be required to pay a deposit upon booking your shoot.
Upon booking your shoot you will be asked to sign a contract confirming the date and details of your shoot, this includes your understanding of the cancellation fee
If you cancel your shoot up to 10 days before to your booking you will be required to pay a $200 cancellation fee, only COVID-19 related cancellations will be excused from this payment. If you cancel your shoot before the 10 day deadline you will not be required to pay any fees.
Five days before your photoshoot you will receive an email with location details any specifications regarding your upcoming session
You will be sent a link to our page which will provide you with detailed recommendations on clothing for the model
When you arrive at your shoot:
The model must only be accompanied by one parent or guardian
All parties besides the model must be wearing either a cloth or medical mask at all times
You will be asked to use hand sanitizer upon entry to the space
Physical contact between the model and/or guardian and the photographer will be kept limited to keep all parties safe
After your shoot ends, you will be required to pay your session fee unless otherwise discussed
After your shoot:
You will receive an invoice confirming your payment
Your proof gallery will be available 10 days after your shoot, this gallery will include high resolution images with colour and light editing. These images will not be fully edited.
We recommend sharing this gallery with your agent if you have one so they can help guide you in selecting the best images for your child’s portfolio
After receiving your gallery you are to select the designated number of images for further editing
Within 10 more days you will receive all of your final edited images
Should a situation arise that causes a delay in the arrival of your images you will be notified immediately
Once you have your images:
Post them on social media!! Don’t forget to tag us so we can see them to!
Please limit filter usage on images posted to allow our work to stand on its own
Please do not give these images to other photographers for manipulation on reediting without our written consent
Send them to your agent
Give us feedback! We are always looking to improve and look forward to any feedback you have for us!
COVID-19 Related Exceptions and Policies:
Our cancellation policy will not apply to any COVID-19 related cancellations, this includes…
A diagnosis of COVID-19 to immediate family member
A visit to the emergency room
COVID-19 like symptoms of anyone in your bubble or immediate family
Possible exposure to COVID-19
A fever of 37.8 degrees Celsius or higher
Personal COVID-19 symptoms (click here to see the list of possible COVID-19 symptoms made by the government of Ontario)
Please limit the amount of stuff you bring to the photoshoot outside of clothes to limit contact and risk, boxed water will be provided
Please limit the number of people that attend the shoot, this means only one parent or guardian and any models
If you are required to cancel a shoot for COVID-19 related concerns or reasons, you will be able to reschedule your shoot